Free delivery on all UK orders over £100.00
UK Orders under £100.00 will cost £5.00
Upgrade available for Saturday 1pm Special Delivery.
I ship internationally, price varies by country
All orders are posted from Hove, England
Many items are already made and in stock, those items will be posted within 2 business days.
Some items are made to order and may take up to two weeks to ship. Please see the item description for specific shipping times.
All UK and international orders are posted via Royal Mail.
Items can be returned for any reason within 30 days of purchase for a refund of the cost price.
Postage is not refundable.
Before returning an item please email me first.
Email: info @ judithjohnston.co.uk
You should return the goods unused and securely packed in the original packaging to the address below.
Refunds will be made within 14 days of receipt of returned goods to the address below.
21, Kendal Road,
East Sussex, BN3 5HZ
Refunds will not include return shipping costs unless the item is faulty.
Any losses or damage incurred during the return may mean I cannot refund you. Therefore please use Royal Mail Special Delivery or international equivalent that has the appropriate insurance cover.
Refunds can only be returned to the source that was originally used to pay. For PayPal payments this means that refunds will be credited to the customer's PayPal account and not the card that was used to pay through PayPal. For credit cards this will be to the card that was originally used for the transaction.
We regret that custom made to order jewellery or lampwork beads cannot be returned or refunded unless faulty.
I accept Visa, MasterCard and American Express, as well as payment via PayPal.
This store uses Shopify payments via Stripe and PayPal for payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
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